Frequently Asked Questions

 Serial subscription and payment questions
 eBook purchases
 Fiction
 Piracy
 Less Than Three Press
 Other questions?

 


Serial subscription and payments

For detailed information about subscription and purchasing ebooks from Less than Three Press, see About subscriptions and payments.

 

Please note that the following FAQ questions pertain for serial subscription payments. To learn more about the payment methods for eBook purchases, see eBook purchases.

 
 

 When you pay the monthly fee, does that give you access to everything that's previously been released?

Yes, except those stories that have been completed and removed from the serial fiction section. You can purchase completed books from the eBooks section.
 

 If I wait for a novel to be finished and pay the monthly fee on the last month of it being released, do I get access to the whole novel?

You get access to the entire novel, though we hope that you'll be interested enough in the other on-going works to keep your subscription up! (Please don't let us starve!)
 

 What happens if I register, but do not complete the payment step?

If you fill out and submit the registration for an account, but do not complete the payment step, your account is not added to our database. You can come back later and fully register using the same email address and user name without any issues.
 

 Am I prompted to pay when my subscription runs out? Or am I warned if my subscription is close to expiring?

If you pay through PayPal, your subscription is automatically renewed unless your payment information changes or you manually cancel the subscription. If you accidentally unsubscribe, you will receive a notification that your account has expired, but you can easily renew your account.
 

If the credit card (in PayPal) that you use to pay for your subscription expires, you will need to change the funding source for your subscription payment. If you do not do this before you remove or update the credit card details, your subscription is automatically canceled. To change the funding source for your LT3 subscription, complete the following steps*:

  1. Go to the PayPal website and log in to your account.

  2. Click "History."

  3. Place your mouse over "More filters" to open a menu.

  4. Then, place your mouse over the "Subscriptions and agreements" to open an additional menu.

  5. Click "Subscriptions".

  6. Click "Details" next to the first payment you made for the subscription.

  7. Scroll down and click "Edit Funding Sources."

  8. Choose the new funding source and click "Save."

If your subscription is canceled, you will still be able to log in and read fiction until your subscription expires 30 days after your last subscription payment. At this point, you can log into your account settings and renew your account through the options supplied.

* These instructions were supplied by PayPal and are up-to-date as of November 21, 2009.
 

 Are the chapters downloadable or only accessible on the site?

Chapters are currently uploaded and readable only on the Less Than Three Press web site. Once the serial stories complete, they will be available to subscription members as a downloadable eBook for no additional cost for a short period of time (usually two weeks). After this, the eBook is available from the eBook market.
 

 Do you offer gift certificates?

Unfortunately, this is a manual process. To add paid membership time to another user's account or to create a paid account for a user, contact the admin.
 

 Can I pay for several months subscription or a full year?

Unfortunately, at this time we only offer the ability to set up monthly recurring payments. If you would like to pay for several months at once, you can do so only with a check or money order.
 

 How do I cancel my subscription?

To cancel your subscription, complete the following steps:

  1. log into your account.
  2. In the "Your Payment History" section, click the Cancel link below the serial fiction subscription. This will take you to PayPal's web site.
  3. Log into your PayPal account.
  4. Click the Cancel Subscription button.
  5. On the next page, confirm that you want to cancel your subscription by clicking the Cancel Subscription button.

 

 What types of payment do you accept?

We only accept PayPal, checks, and money orders (please no cash). For details, see About subscription to Less than Three Press.
 

 Will the subscription rate change based on how many authors you offer?

Yes, though how is as yet undetermined. Any rate increases will be announced at least once month in advance of the change.
 

 Do you accept currencies other than USD?

For currencies other than USD, PayPal automatically converts your payment to the proper currency. If you want to send a check or money order with a foreign currency, please email our service department.
 


eBook Purchases

 I had a problem downloading my book or my book does not open. What do I do?

Email the service department with details about the problem.
 

 Can I use my serial account log-in to access my eBook account?

The eBook market is a separate piece of software; as such, it requires a separate log-in to access your account information. LT3 Press recommends that you create a second account that has a matching user name and password for both your serial and eBook accounts.
 

 How do I download my eBook if I accidentally close my browser window before downloading my purchase?

  1. Sign in to your account

  2. At the very top of the page (above the logo), click the My Account link.

  3. Click the View button next to your order.

  4. Under the second heading, the items you ordered will be displayed; you have up to three downloads for each ebook you purchased. Click the Download button or the title of the book you purchased to download it.

 

 Can I re-download a previous purchase if my computer suffers catastrophic failure?

You can download each book you purchase up to three times within seven days of purchase. After this period of time, email the administrator with a copy of your invoice and your payment details; if we can determine that your payment has cleared, we will send you a new copy of the eBook.
 


Fiction

 Will more authors be added?

Yes! If you are interested in submitting a story, check out the the Submissions page for details.

 Do you accept submissions?

Yes! If you are interested in submitting a story, check out the the Submissions page for details.

 Will more than one story be serialized at a time?

Yes, more stories will be added as they become available. Keep an eye on the news page for news of new authors and stories!

 Are stories works in progress, or are they complete?

Stories will not be posted for serialization until they are at least 80% completed, with a guarantee of completion.

 Do you accept cover art?

At this time, we do not.

 When do new books, chapters, and stories come out?

To see the update schedule for a work, refer to the fiction page.

 How do I get in touch with an author?

You can send comments, critiques, and reviews for all Less than Three authors to our editorial board at editor@lessthanthreepress.com. Our editor will then pass them along to the author.


Piracy

 Can I share my account with another user?

No—only one person can access the serial fiction using the same account. Our subscription software is set up to track IP addresses and to lock accounts that are accessed by a certain number of different IP addresses within a specific time frame (and nope, we're not telling how many in what amount of time).
 

 Can I share an ebook I have purchased with a friend?

No. In accordance with copyright laws in the United States, ebooks and published serial fiction on our website may not be shared with readers in any format. You may not copy, print, share, or resell ebooks or serial fiction published by Less Than Three Press. Please respect our authors and their works and do not trade or share books illegally.
 


Less than Three Press

 Who is on the LT3 team?

Megan Derr—author, president
Samantha Derr—editor-in-chief
Sasha Miller—webmaster, chief peon

 What does Less Than Three mean?

The 'less than' symbol followed by the number '3' (as in <3) is the text emote for a heart. What better symbol and name for promoting m/m romantic fiction?
 


Other questions?

 Question not answered? Contact the service department.